Refund Policy
Last Updated: 10/14/2026
14-Day Money-Back Guarantee
At AppForge, we stand behind the quality of our template. If you're not satisfied with your purchase, we offer a 14-day money-back guarantee.
Eligibility for Refunds
You are eligible for a full refund if:
- Your refund request is made within 14 days of purchase
- You have a valid technical reason that prevents you from using the template
- The template doesn't match the advertised features or technical specifications
- You have attempted to resolve issues with our support team first
Non-Refundable Situations
Refunds will not be provided if:
- More than 14 days have passed since purchase
- You've published the app built from the template to the App Store or Play Store
- You simply changed your mind after the 14-day period
- You violated the license terms
- The template was purchased during a promotional sale explicitly marked final-sale
How to Request a Refund
- Email our support team at refunds@appforge.dev
- Include your order number and purchase email
- Provide a detailed reason for the refund request
- Allow 2-3 business days for review
Refund Processing
- Approved refunds are processed within 5-7 business days
- Refunds are issued to the original payment method
- You will receive an email confirmation once processed
- Access to template files and updates will be revoked
Technical Issues
Before requesting a refund for technical issues:
- Contact our support team at support@appforge.dev
- Provide detailed information about the issue
- Allow our team 48 hours to assist you
- Most technical issues can be resolved quickly
Questions?
If you have any questions about our refund policy, please contact us at:
support@appforge.dev