Refund Policy

Last Updated: 10/14/2026

14-Day Money-Back Guarantee

At AppForge, we stand behind the quality of our template. If you're not satisfied with your purchase, we offer a 14-day money-back guarantee.

Eligibility for Refunds

You are eligible for a full refund if:

  • Your refund request is made within 14 days of purchase
  • You have a valid technical reason that prevents you from using the template
  • The template doesn't match the advertised features or technical specifications
  • You have attempted to resolve issues with our support team first

Non-Refundable Situations

Refunds will not be provided if:

  • More than 14 days have passed since purchase
  • You've published the app built from the template to the App Store or Play Store
  • You simply changed your mind after the 14-day period
  • You violated the license terms
  • The template was purchased during a promotional sale explicitly marked final-sale

How to Request a Refund

  1. Email our support team at refunds@appforge.dev
  2. Include your order number and purchase email
  3. Provide a detailed reason for the refund request
  4. Allow 2-3 business days for review

Refund Processing

  • Approved refunds are processed within 5-7 business days
  • Refunds are issued to the original payment method
  • You will receive an email confirmation once processed
  • Access to template files and updates will be revoked

Technical Issues

Before requesting a refund for technical issues:

  1. Contact our support team at support@appforge.dev
  2. Provide detailed information about the issue
  3. Allow our team 48 hours to assist you
  4. Most technical issues can be resolved quickly

Questions?

If you have any questions about our refund policy, please contact us at:

support@appforge.dev